I thought this was an interesting story, this glazing companies good customer service may have just well saved their lives! They had been back three times with out fuss to adjust a door that seemed it was subsiding when it was actually the house!! A huge crack appeared and a section of their house fell into an unused mine. If this company had not figured out the problem they may not have realised in time.
It goes with out saying that they were very happy with this company! This may well be the best bit of after-care and customer service they ever have seen.
Read the full story here and see the pictures.